On this page you will find all of our policies, terms, and conditions related to Ordering/Payment/Pricing, Shipping/Handing/Insurance, Refunds/Returns, and Privacy/Information Security. You will also find our detailed U.S. Food and Drug Administration (FDA) disclaimer.
Ordering. Peak Health Supplements accepts orders from U.S. customers only. Orders are processed upon successful receipt of payment. If you are unsure which BioSuperfood formula is most appropriate for you, please contact us before you place an order. That’s why we’re here!
If the product you ordered is out of stock at the time we receive your payment, we will notify you and inform you when we expect the product to be back in stock. We will provide you with tracking information upon shipment of your order.
Payment. Your receipt of electronic or other order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered.
Peak Health Supplements accepts any U.S.-issued payment cards bearing a Visa, MasterCard, or Discover logo. We do not apply a surcharge for using a credit card. Please be sure to provide your exact billing address and telephone number (i.e., the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
We also accept money orders and cashier’s checks in U.S. Dollars only. Please mail either (made payable to “Peak Health Supplements, LLC”) with detailed order and contact information including shipping address to:
Peak Health Supplements, LLC
PO Box 205
Lander, WY 82520-0205
Pricing. Prices and promotions are subject to change without notice. In the event a product is listed at an incorrect price due to typographical error, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. We also reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has been charged already for the purchase and your order is canceled, Peak Health Supplements will immediately issue a credit to your credit card account in the amount of the incorrect price.
A Note on Authorized Resellers. Peak Health Supplements is approved as an Authorized Reseller of BioSuperfood and BioPreparation formulas by BioAge USA, the sole distributor of these products in the United States. Any authorized reseller of these products receives them directly from BioAge and, if selling online, is required to do so strictly through their own private website, which must be approved by BioAge. Authorized Resellers are prohibited from selling by means of marketplace sites such as Amazon, eBAY, Etsy, etc. BioSuperfood and BioPreparation formulas offered for sale on these sites have been listed there in direct violation of this policy and may be expired or counterfeit. Moreover, some online resellers of BSF/BP provide no means of direct contact nor do they offer personalized service to assist their clients in determining which formula may be most appropriate for their particular health condition. Please be confident that Peak Health Supplements abides by all BioAge-mandated Authorized Reseller policies. NB: Neither Peak Health Supplements nor BioAge is engaged in multi-level marketing in any way.
U.S. Addresses Only. Peak Health Supplements ships only to the continental United States and Alaska and Hawaii. We make every effort to ensure orders are shipped in a timely fashion. Orders placed online typically ship within one (1) business day (M-F), provided that payment has been received and the product ordered is in stock.
USPS First Class or Priority Mail. All orders are shipped either United States Postal Service First Class or Priority Mail. Shipping insurance is included on every order. Upon shipping your order, we will provide you with a tracking number. Estimated delivery time is typically 2-4 business days. (Please contact us before placing an order if you desire expedited shipping for an additional fee.) Please note that all delivery times are estimates and that Peak Health Supplements is not responsible for delays due to weather, delivery carrier factors, customer error, holiday-related delays, or any other unforeseen factors.
COVID-19/Coronavirus UPDATE: Until further notice, to protect the safety of our staff, we will process refunds for damaged items only.
Before attempting to return any damaged item for a refund, contact us for a Return Merchandise Authorization (RMA). At our discretion, we will email to you a prepaid and preaddressed RMA shipping label. Upon our receipt and inspection of the damaged items, we will refund your payment less all shipping and handling costs. This guarantee applies within 30 days of receipt of your order. Refunds will be made by way of the original form of payment. Please allow seven (7) business days from the date we receive your return for processing any refund due.
PRIVACY/INFORMATION SECURITY/SITE HOSTING*
Site Security and Authenticity. Our website is secured with encryption and validated as authentic by Comodo SSL (Secure Socket Layer) technology. This information can be verified by any site visitor by scrolling to the footer of any page and hovering and/or clicking on the Comodo Secure Trustlogo.
Secure/Encrypted Credit Card Purchasing. Peak Health Supplements has partnered with Authorize.Net to process all online and in-person credit card orders. These orders are encrypted with industry-leading technology and security controls that comply with many government and industry security initiatives including the Payment Card Industry Data Security Standard (PCI DSS). Credit card data is encrypted end-to-end throughout the entire transmission and cannot be decrypted until it reaches Authorize.Net’s servers. (Your credit card data is never stored on our website, computers, or point-of-sale devices.) Authorize.Net complies with all required PCI standards and does not sell information to third party vendors for their marketing purposes without your consent.
When purchasing from our website, you will be asked to provide your name, billing and shipping addresses (if different), phone number, email address, credit card information, address, phone number, and password (if you have an account). This information is used to process orders, to keep you updated on your orders, and to personalize your shopping experience. To keep you informed about the latest in health news and research as well as current product special offers, we may notify you in the form of email newsletters concerning current promotions, specials, and new additions to product information or our product line. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
Peak Health Supplements will never use your phone number(s) to solicit your business. We will never sell or share your financial and other personal information in any way. Our secure computers and devices protect your information using advanced encryption technology.
We cannot and do not guarantee or warrant that files available for downloading through this website will be free of infection or viruses, worms, Trojan horses, or other code that manifest contaminating or destructive properties. Each user is responsible for implementing sufficient procedures and checkpoints to satisfy his or her particular requirements for accuracy of data input and output, and for maintaining a means external to this website for the reconstruction of any lost data. Peak Health Supplements, LLC does not assume any responsibility or risk for your use of this website.
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U.S. FOOD and DRUG ADMINISTRATION (FDA) DISCLAIMER*
The United Stated Food and Drug Administration has not evaluated any health-related statements that may appear on this website. The information on this website is for educational purposes only. This website does not sell medicine or supplements that are intended to diagnose, treat, cure, or prevent any disease or condition.
The information on this website is not a suitable substitute for a consultation with your physician or health care professional. The information provided herein is a service, and should only be viewed as opinion. No conclusions concerning one’s condition should be drawn without medical evaluation by an appropriately licensed physician or healthcare professional. The advice on this site is neither intended as, nor appropriate as a substitute for, professional care or medical consultations. The information contained herein has been obtained from sources deemed ethical and reliable but is not guaranteed to be accurate or complete. It is strictly a resource to assist consumers in making an informed decision regarding their health management. If you have or suspect that you may have a health problem, or are considering a new treatment or health regimen, please consult your health care provider. Nothing on this website is intended to be used for medical diagnosis or treatment.
This website is presented for the purpose of disseminating health information for public benefit. The information and documents provided on this website may be retained for personal or educational use. Information should not be edited or modified. Any resale or redistribution of all or portions of the information are not permitted without the sole written permission of Peak Health Supplements, LLC.
In no event shall Peak Health Supplements, LLC be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or any other monetary or other damages, fees, fines, penalties, or liabilities arising out of or relating in any way to this website/service or websites accessed through this service and/or content or information provided herein. A user’s sole and exclusive remedy for dissatisfaction with the service is to stop using the service.
*Terms and conditions are subject to change without notice. By ordering from Peak Health Supplements, you are stating that you agree to the above policies, procedures, and disclaimers.